UMAX Technologies 2100U Spécifications télécharger pdf (Page 94)

Solution:

Many Macintosh computers have at least two USB ports. We

recommend that you connect your scanner directly to one of these

ports. Daisy-chaining the scanner, or running the scanner through a

hub can cause the signal to be lost before it is communicated to

your computer.

To make the troubleshooting process easier, disconnect your

scanner from other USB capable devices or hubs when

troubleshooting.

Problem:

I cannot get the scanner to install properly, or it does not run once it

is installed.

Solution:

If you are having problems installing or using the Astra 2100U

scanner, ensure that Macintosh OS 8.1 or higher is installed on your

computer.

Problem:

The system takes too long to scan.

Solution:

Disable virtual memory, reboot your computer with the extensions

disabled (hold down the SHIFT key during re-boot) and try again.

Booting with the shift key still loads the extension.

Problem:

Your system goes to the Finder when you try to acquire the

scanner.

Solution:

Plug the scanner into its own power outlet. If still does the same

thing, please call UMAX Technical Support.

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UMAX Technologies 2100U Spécifications Page 94